Measures to manage the risk of COVID-19


We are re-opening the Royal Oxford Hotel on the 4 th July 2020 and having carried a COVID-19 risk assessment in consultation we our employees, we have established the following guidelines which will be regularly reviewed in order to keep our customers and employees safe. We have put in place the following measures to manage the risk of COVID-19.



Hotel employees and guests

  • We conduct temperature screening on arrival to the hotel and reserve the right to refuse entry to the premises if temperature if above 37.5 C
  • Employees and guests to maintain social distancing rule at one- meter plus
  • All employees wear masks and PPE at all times
  • Guests are encouraged to wear masks and the hotel can provide disposable masks if requested

Check in/Check out

  • We encourage guests to make payments online but if not possible we except
  • cards only (no cash) at the premises. Our PDQ machine is sanitized after each use.
  • Protective Perspex screen is installed at the reception
  • Guests are encouraged to bring their own pen to sign the registration cards
  • Guests sign a document confirming that they are healthy at the time of check in
  • Keys to the rooms are given at check in and kept with guest until departure
  • We encourage customers to wash hands with soap and water on arrival to the room and to use hand sanitizer when exiting the hotel

Rooms

  • Housekeepers wear PPE and new disposable gloves are used to clean each room
  • All hard surfaces and equipment (remote control for TV and Air-con) are disinfected with Virucidal disinfectant (kills viruses)
  • Rooms occupied for multiple nights will not be serviced unless this is requested

Common areas

  • Dorgard auto release fire door retainers have been installed to allow freedom of access throughout the premises. Dorgard listens for a continuous fire alarm of 65 decibels or higher which once heard will close the doors automatically
  • All hard surfaces are disinfected routinely
  • Contactless dispensers with hand sanitizers are installed through the hotel

FIVE STEPS TO SAFER WORKING TOGETHER

  • We have carried out a COVID-19 risk assessment and shared the results with the people who work here
  • We have cleaning, handwashing and hygiene procedures in line with guidance
  • We have taken all reasonable steps to help people work from home
  • We have taken all reasonable steps to maintain a 1 meter plus distance in the workplace
  • Where people cannot be 1 meter plus apart, we have done everything practical to manage transmission risk

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